To all UK address when you spend over £49.99. You can expect your delivery to arrive within 5 working days, usually between 3-5working days.
Standard UK delivery for items priced under £49.99 is £3.99 (£1 addition per item)
You can expect your order to arrive 3-5 working days from the date of you placing it. Our courier will deliver all Mainland UK orders.
For other areas of the UK* andUK PO Box Addresses orders will be dispatched via the best service available to the area.
*Areas included are:
- Northern Ireland - British Forces PostOffice- All ‘Isles’ (the Isle of Wight, Isle of Man, etc.) - Jersey - Guernsey - Scottish Highlands/Islands.
EXPRESS UK DELIVERY
Delivered within 2 Working Days
UK Express delivery costs £5.95-plus £1 per additional item.
You can expect your order to arrive within 2 working days of you placing it. If you would like your order sent via express delivery, please select so during the checkout process.
Items that are in stock will be dispatched the next working day.
Please note that items ordered on a Friday, Saturday, or Sunday will be dispatched Monday to arrive Tuesday (excluding Bank Holidays)
All UK express delivery orders will be brought to you by Interlink, to ensure they reach you in perfect condition. Our courier delivers between 7:30 am and 6:30 pm. However, couriers based in London may deliver up until10pm.
Unfortunately at this time, we are unable to offer express delivery to certain areas of the UK. These areas include Northern Ireland, British Forces Post Office, all ‘Isles’ (the Isle of Wight, Isle of Man, Isle of Lewis, etc.), Jersey, Guernsey, and the Scottish Highlands/Islands.
INTERNATIONAL DELIVERY PRICES
International Delivery costs vary depending on which delivery zone you live in, the prices range from £7.99-£19.99.
International Delivery is available for countries within the 6 different delivery zones. Standard International Delivery costs vary zone to zone, for more information please see the International Delivery Cost chart below.
Please allow 7 working days for your standard delivery order to arrive.
CLICK & COLLECT
FREE Instore Collection - Up to 10 Working Days
Click and collect delivery to your nearest Mr Shoes Store is FREE You should expect your order to arrive at your chosen store within 10 working days. For click and collect in-store delivery, please select click and collect and your local Mr Shoes store at the checkout. You will be sent an order confirmation via email within 1 hour of the order being placed. Your chosen store will then contact you when your order is available to pick up. To collect your items you will need your order confirmation as well as photo ID.
- Thetford - Bury St Edmunds - Norwich NR1, NR7
ORDER NOTES & INFORMATION
*Mr Shoes does not accept liability for any delivery instructions issued to the courier by the customer, including the following: having the order sent to a different delivery address to that of the invoice address, arranging redelivery of the order to the delivery address, or the direct collection of the order from the courier’s depot.
*All deliveries will need to be signed for. Any unsigned deliveries will be taken to the courier's nearest depot and you will be left a calling card with instructions on how to collect or rearrange delivery.
*If you know you will be out during the delivery you can leave a signed note for your parcel to be left in a secure place at your delivery address or with a neighbour. Without a signed note your parcel will be taken to our courier's nearest depot to await collection or a re-delivery. Please be aware that once our courier has received a signed note and left a parcel under your instruction, Mr Shoes cannot be held liable for any damages incurred to the parcel.
*Customers that are left a calling card from the courier are responsible for organising either are delivery or a direct collection from the courier’s depot.
*Mr Shoes will not refund any postage costs for orders that our couriers have attempted to deliver.
*During our sale period, due to the volume of orders we receive, items may take longer than normal to dispatch. However, we will do our utmost to ensure you receive your order within 4 working days. *We don’t apply any additional charges to the cost of your order. However, Import duty, Custom Charges, and Delivery Surcharges may apply to your delivery country if you are ordering from outside the EU. Please check with your local or national Tax or Customs office for further details. Any taxes or duty fees incurred to ship abroad are the responsibility of the customer and these costs cannot be reclaimed from Mr Shoes.
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