We stock lots of different brands and they can vary in their sizing. If you receive your shoes and they're not an ideal fit, you can return the item, in an unused condition, to receive an exchange or refund. Check out our returns page for more info and what you need to know to return an unsuitable item. If you need help with sizing, or just need to check how a brand/shoe fits contact our Customer Service team, they will be happy to help and advise. You can also call and speak to one of our friendly staff in a specific store and organise for the shoes to be sent there for you to try before you commit to buy them.