Returns Policy (Including Sale Items)

We hope you love your new purchase. If you're unhappy with the goods for any reason please return your item to us with your invoice. We're happy to offer a refund or exchange on unused items returned to us within 14 days. If you are returning items purchased from our clothing range please return items in their original condition including labels and tags intact and with original packaging. If the item is faulty we're happy to offer a refund or exchange where available. Please ensure your purchase, footwear is entirely suitable before use. This is in addition to and does not affect your consumer rights. Full terms and conditions can be found on our terms and conditions page.


Alternatively, you can return the item to us with your chosen courier. Please send them to

Glayone Ltd

Technology House

Roundtree Way




Tel: 01953 452590


Please Note: Due to hygiene reasons, we are unable to accept the return of socks when removed from their original packaging.