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Delivery Information

Free Shipping

To all UK address when you spend over £49.99. You can expect your delivery to arrive in 5 working days.

Standard UK delivery under £49.99 is only £3.99-plus £1 per additional item.

You can expect your order to arrive 3-5 working days from the date of you placing it. Our courier, My Hermes, will deliver all Mainland UK orders.

For otherareas of the UK* and UK PO Box Addresses orders will bedispatched via the best service avaible to the area.

*Areas included are:

  • Northern Ireland
  • British Forces PostOffice- All ‘Isles’ (Isle ofWight, Isle of Man, Isle of Lewis etc.)
  • Jersey
  • Guernsey
  • ScottishHighlands/Islands.


Express UK Delivery

2 Working Days (Excluding Weekends   Bank Holidays)

UK Express delivery costs £5.95-plus £1 per additional item.

Youcan expect your order to arrive within 2 working days of youplacing it. Ifyou would like your order sent via express delivery, please select so during the checkout process.

Items that are instockwill be dispatched the next working day.

Please note that items ordered on a Friday, Saturday or Sunday will be dispatched Monday (excluding Bank Holidays)

All UK express delivery orders will be brought to you by Interlink, to ensure they reach you in perfect condition. Our courier delivers between 7:30am and 6:30pm. However couriers based in London may deliver up until10pm.

Unfortunately at this time, we are unable to offer express delivery to certain areas of the UK. These areas include Northern Ireland, British Forces Post Office, all ‘Isles’ (Isle ofWight, Isle of Man, Isle of Lewis etc.), Jersey, Guernsey and the Scottish Highlands/Islands.

Saturday Delivery

Call us on 01953 452590

If you desperately need your shoes for Saturday, don't worry we can help. Prices for Saturday deliveries will depend on your order. If you would like to have your shoes delivered on a Saturday please call us before 2.00pm on Friday, we can quote you and get them dispatched. Call one of our Customer Care team now on 01953 452590.

International Delivery Prices

International Delivery costs vary depending on whichdelivery zone you live in.

International Deliveryis available for countries within the 6 different delivery zones. Standard International Delivery costs vary zone tozone, for more information please see the International Delivery Cost chart below.

Please allow 7 working days for your standard delivery order to arrive.

International Delivery Zones

Belgium, Denmark, France, Rep. of Ireland, Luxembourg, Monaco, Netherlands

Germany - £7.99

Europe Zone 2 - £14.99

Greece, Portugal

Italy & Spain - £12.99

Europe Zone 3 - £19.99

Austria, Croatia, Cyprus, Czech Republic, Finland, Gibraltar, Greenland, Hungary, Iceland, Latvia, Lithuania, Malta, Norway, Poland, Romania, Sweden, Switzerland, Turkey, Ukraine

Australia & Far East From £14.99

North America From £14.99

Rest of World From £14.99

Any addition items will then be charged postage at a cost of £3 peritem.

International Delivery Zones

If your Country is not listed above please see zone chart below

Please Note: Items that are in stock will be dispatched the next working day. All European deliveries will be sent via DPD wherever possible, If DPD are unable to delivery your order then they will pass it onto either a DPD Parcel shop or your local postal company.

If the order cannot be delivered by DPD we will post it via an alternative International courier, which may mean your order may be sent via a Royal Mail International delivery service.

On the rareoccasion that items are unavailable at our main Dispatch Warehouse, it may necessary to source them from an alternative warehouse. In this event the customer may experience a slight delay of approximately 2-4 working days.

International deliveries will require a signature. For this reason,you are advised to nominate asecure delivery address where some one is available to sign for your order.

Please Note: All International Orders will require a valid contact telephone number and email address so that the delivery can take place without any delays.

Click & Collect

FREE Instore Collection - Up to 10 Working Days

Click and collect delivery to your nearest Mr Shoes Store is FREE
You should expect your order to arrive at your chosen store within 10 working days.
For click and collect instore delivery, please select clickand collect and your local Mr Shoes store at the checkout. You will be sent an order confirmation via email within 1 hour of the order being placed.Your chosen store will then contact you when your orderis available to pick up. To collect your items you will need your order confirmation as well as photo ID.

Participating Stores:

  • Thetford
  • Bury St Edmunds
  • Norwich

Order Notes & Information

*Mr Shoes does not accept liability for any delivery instructions issued to the courierby the customer, including the following: having the ordersent to adifferent delivery address to that of the invoice address, arranging a redelivery of the order to the delivery address, or the direct collection of the order from the courier’s depot.

*All deliveries will need to be signed for by anauthorised signature. Any unsigned for deliveries will be taken to the courier's nearest depot and you willbe left a calling card with instructions on how to collect or rearrange delivery.

*If you know you will beout during the delivery you can leave asigned note for your parcel to be left in a secure place at your delivery address or with a neighbour. Without a signed note your parcel will be taken to our courier's nearest depot to await collection orre-delivery. Please beaware that once our courier has received asigned note and left a parcel under your instruction, Mr Shoes cannot be held liable for any damages incurred to the parcel.

*Customers that are left a calling card from thecourier are responsible for organising eithr are delivery or a direct collection from the courier’s depot.

*Mr Shoes will not refundany postage costs for orders that our couriers have attempted to deliver.

*During our sale period,due to the volume of orders we receive,items may take longer than normal to dispatch. However we will do our utmost to ensure you receive your order within 4 working days.
*We don’t apply any additional charges to the cost of your order. However, Import duty, Custom Charges and Delivery Surcharges may apply to your delivery country if you are ordering from outside the EU. Please check with your local or national Tax or Customs office for further details. Any taxes or duty fees incurred to ship a broad are the responsibility of the customer and these costs cannot be reclaimed from Mr Shoes.