You can expect your order to arrive 3-5 working days from the date of you placing it.
- All ‘Isles’ (Isle of Wight, Isle of Man, Isle of Lewis etc.)
- Scottish Highlands/Islands
Standard UK delivery charges are per order and not per individual item.
We are currently unable deliver on weekends, therefore any orders placed on a Saturday or Sunday will arrive by Thursday.
UK express delivery costs £5.95 plus £1 per additional item.
You can expect your order to arrive within 1 to 2 working days of you placing it.
If you would like your order sent via express delivery, please select so during the checkout process.
Items that are in stock will be dispatched the next working day. Please note that items ordered on a Friday, Saturday or Sunday will be dispatched Monday (excluding Bank Holidays).
All UK express delivery orders will be brought to you by Interlink, to ensure they reach you in perfect condition. Our courier delivers between 7:30am and 6:30pm. However couriers based in London may deliver up until 10pm.
Unfortunately at this time, we are unable to offer express delivery to certain areas of the UK. These areas include Northern Ireland, British Forces Post Office, all ‘Isles’ (Isle of Wight, Isle of Man, Isle of Lewis etc.), Jersey, Guernsey and the Scottish Highlands/Islands.
International Delivery costs vary depending on which delivery zone you live in. Please refer to our International Delivery Costs and our International Zones charts below.
Express International Delivery is available for all countries. Delivery time and delivery cost depends on the zone you are shipping to, so please refer to the International Delivery Costs chat below.
Standard International Delivery is available for countries within Zones 1, 2, 3 and 4. Standard International Delivery costs vary zone to zone, for more information please see the International Delivery Cost chart below. Please allow 7 working days for your standard delivery order to arrive.
International Delivery Costs
Any addition items will then be charged postage at a cost of £1 per item.
International Prices and Zones
If your Country is not listed above please see zone chart below
Items that are in stock will be dispatched the next working day via DHL. All International deliveries will be sent via DHL wherever possible. If the order cannot be delivered by DHL we will post it via Royal Mail who will then pass it on to your local postal company.
On the rare occasion that items are unavailable at our main Dispatch Warehouse, it may necessary to source them from an alternative warehouse. In this event the customer may experience a slight delay of approximately 2-4 working days.
International deliveries will require a signature. For this reason, you are advised to nominate a secure delivery address where someone is available to sign for your order.
Click and collect delivery to your nearest Mr Shoes Store is FREE
You can expect your order to arrive at your chosen store within 10 working days.
For click and collect instore delivery, please select click and collect and your local Mr Shoes store at the checkout. You will be sent an order confirmation via email within 1 hour of the order being placed. Your chosen store will then contact you when your order is available to pick up. To collect your items you will need your order confirmation as well as photo ID.
-Bury St Edmunds
For the locations of Mr Shoes stores Click Here
*Mr Shoes does not accept liability for any delivery instructions issued to the courier by the customer, including the following: having the order sent to a different delivery address to that of the invoice address, arranging a redelivery of the order to the delivery address, or the direct collection of the order from the courier’s depot.
*All deliveries will need to be signed for by an authorised signature. Any unsigned for deliveries will be taken to the courier's nearest depot and you will be left a calling card with instructions on how to collect or rearrange delivery.
*If you know you will be out during the delivery you can leave a signed note for your parcel to be left in a secure place at your delivery address or with a neighbour. Without a signed note your parcel will be taken to our courier's nearest depot to await collection or re-delivery. Please be aware that once our courier has received a signed note and left a parcel under your instruction, Mr Shoes cannot be held liable for any damages incurred to the parcel.
*Customers that are left a calling card from the courier are responsible for organising either a redelivery or a direct collection from the courier’s depot.
*Mr Shoes will not refund any postage costs for orders that our couriers have attempted to deliver.
*During our sale period, due to the volume of orders we receive, items may take longer than normal to dispatch. However we will do our utmost to ensure you receive your order within 4 working days.
* We don’t apply any additional charges to the cost of your order. However, Import duty, Custom Charges and Delivery Surcharges may apply to your delivery country if you are ordering from outside the EU. Please check with your local or national Tax or Customs office for further details. Any taxes or duty fees incurred to ship abroad are the responsibility of the customer and these costs cannot be reclaimed from Mr Shoes.